Privacy Policy

We thank you for visiting our webite. User privacy is important to us. You will find in our Privacy Policy the rules that we apply when we collect and use information allowing you to be identified directly or indirectly (the “Personal Data”)

By accessing and using this website, You agree to be bound by the Privacy Policy, which may be modified or updated at any time without notice. Any changes or updates will be posted on the Site. If the changes to the Privacy Policy concern elements for which your consent was required, We will inform You in order to obtain your consent again. 

The Privacy Policy informs You of the conditions of use of your Personal Data by BioSerenity when You visit the Site or when You accept cookies. 

PROCESSING OF YOUR PERSONAL DATA  

ARTICLE 1: HOW DO WE USE YOUR DATA AND WHY? 

BioSerenity is responsible for processing your Personal Data and has appointed a data protection officer with the Commission Nationale de l’Informatique et des Libertés(the “CNIL”)

We use your Personal Data in accordance with Law No. 78-17 of January 6, 1978 relating to data processing, files and freedoms, known as “Data Processing and Freedoms” as well as Regulation (EU) No. 2016/679 of April 27, 2016 on the protection of individuals with regard to the processing of Personal Data and on the free movement of such data applicable since May 25, 2018 (together, the“Applicable Regulations”).  

We are committed to collecting and processing your Personal Data fairly, lawfully and respecting your rights. 

Your Personal Data is collected to respond to your request for contact and information regarding the services offered by BioSerenity or medical research (legal basis: consent). 

ARTICLE 2: WHAT DATA DO WE COLLECT? 

You must provide Us with your Personal Data in an accurate, truthful and truthful manner.  

We may collect data relating to your identity (civility, surname and first name), your contact details (email address), the name of the establishment for which You work as well as the details of the message of the collection form.  

This data is collected when You use the various contact forms on the Site. 

ARTICLE 3: PROTECTION, CONSERVATION AND DELETION OF YOUR PERSONAL DATA 

The Personal Data provided is hosted by OVH and is accessible to marketing and sales departments. 

We make every effort to avoid any interference with the Personal Data of other Users, such as loss, misappropriation, intrusion, unauthorized disclosure, alteration or destruction. 

Your Personal Data is kept for a maximum of three (3) years from our last contact. 

ARTICLE 4: TRANSFER OF YOUR PERSONAL DATA OF USERS  

BioSerenity may transmit your Personal Data to its service providers, in particular: 

  • OVH: which is the host of the Personal Data and whose servers are located in France; 
  • Salesforce: who is the publisher of the customer relationship management solutions that We use. In this context, your data may be transferred to countries outside the European Union. In order to protect your data, Salesforce has implemented binding corporate rules that have been approved by the CNIL.  

BioSerenity undertakes not to communicate, assign or transfer Personal Data to third parties without your express consent, but may communicate it if required by law or upon judicial or administrative request.  

ARTICLE 5: WHAT ARE YOUR RIGHTS ON YOUR DATA? 

You have the following rights over your Personal Data: the right to access, modify and request the deletion of your Personal Data, the right to obtain communication of it in a structured and readable format (unless there is a legitimate ). You can also ask Us to limit the processing of your Personal Data, or object to processing, including profiling. 

You can file a complaint with the CNIL and set guidelines for your digital will. 

When You have given us your consent, You can withdraw it at any time, it being specified that any previous processing of your Personal Data will remain lawful. 

For any question relating to the protection of your Personal Data, or to exercise your rights, You can send an email to our data protection officer at the address contact@bioserenity.com or write to the following postal address: BioSerenity – Att. Data Protection Officer – 20 rue Berbier du Mets – 75013 Paris – France. 

In accordance with the Applicable Regulations, We will have one month to respond to any request, subject to a possible extension, and We reserve the right to oppose any request considered abusive due to its repetitive nature.