Stay secure. Always.

Superior access control.

We let you decide who can access data, modules, and the schedules. You define permissions to lock down your data so only authorized users have access.

Data encryption

Every interaction with your BioSerenity LR is encrypted sent over SSL for maximum security. Your study data is safe in the cloud with Amazon’s military-grade, 256-bit encryption. Study data is uploaded to our AWS servers via TLS 1.2 and 1.3 protocols.


Minimum password strength is enforced for all users – and these passwords are encrypted in the database – so no one can ever see them.

Tracking changes to your data

BioSerenity LR keeps an extensive log of every change in your portal. With complete audit trails, you can rest assured that you know when a change was made – and by whom.

Time out

Every portal has a user defined time-out setting to make sure that inactive users are logged out automatically.

Sign documents digitally

We provide the ability for any staff member to sign any form you require. Also, with digital signatures in BioSerenity LR, physicians can securely sign PSG interpretation reports and DME orders. Patient records no longer require hard copies in order for your doctors to make it official.


Let's connect.

Please do not use this form to cancel sleep or EEG appointments, or to request information regarding appointments. For specific questions about your study or test, please refer to the confirmation email or patient packet sent to you.

Requests for home sleep test results should be directed to your ordering provider 7 days after the completion of your home sleep test.

For all other inquiries, please fill out the form below or give us a call at (800) 753-3763.